Terms Of Use

STREAM-TUBE – TERMS OF USE

These Terms of Use set out the agreement between you and Stream-tube, so please take some time to read over them and understand them. By signing-up to Stream-tube, you confirm that you are bound by these Terms of Use, including any changes to them or the Stream-tube service in accordance with these Terms of Use. These Terms of Use were last updated in November 2019.

WHAT IS STREAM-TUBE?
Stream-tube is an online streaming TV provider, allowing access to the NOW TV platform for residents outside the UK. We give you access to subscribe to Sky Entertainment, Sky Cinema, Sky Sports, Sky Kids plus BT Sport.

WHAT SUBSCRIPTIONS ARE ON OFFER?

Stream-tube offers Sky Entertainment Package, Sky Cinema Package, Sky Sports Package, Sky Kids Package plus BT Sport.

WHAT DEVICES ARE ON OFFER?

Stream-tube offers the latest NOW TV streaming Smart Sticks, Smart Box’, Apple TV 4k and TP-Link routers.

HOW IS MY ITEM SHIPPED?

Stream-tube ships your item with the Royal Mail. For international shipments, our preferred shipping agent is UPS and DHL. Stream-tube partners with multiple courier brokerages and reserves the right to use any domestic or international courier company to ship orders.

WHAT DOES EACH PACKAGE COST?

Sky Entertainment Package – £20 per month / £220 per year

Sky Cinema Package – £20 per month / £220 per year

Sky Sports Package – £40 per month / £440 per year

Sky Kids Package – £7 per month / £77 per year

BT Sport – £39 per month / £468 per year

IS THERE A MINIMUM SUBSCRIPTION PERIOD?

Yes. The minimum subscription period is 12 months or 1 year.

WHAT PAYMENT METHODS ARE ACCEPTED?

Stream-tube accepts payment on a monthly or yearly basis through Visa Debit / Credit, MasterCard Debit / Credit and PayPal.

WHEN WILL MY PAYMENT BE DEBITED?

Stream-tube will debit your payment method at the time of receiving your order. For example; if your order is placed on the 1st day of the month, your subscription billing will occur on or around the 1st of each month thereafter.

IS STREAM-TUBE AN INTERNET OR SATELLITE BASED SERVICE?
Stream-tube is an internet based streaming service and requires an internet connection speed of at least 2.5Mbps to stream the NOW TV service.

DO I NEED A VPN TO ACCESS NOW TV FROM OUTSIDE THE UK?

Yes. Stream-tube gives you access to the NOW TV platform outside the UK with VPN. Without our own tried and tested VPN, Stream-tube holds the right NOT to provide access to the NOW TV platform.

IS MY SUBSCRIPTION AUTOMATICALLY RENEWED?

Yes. Stream-tube provide a subscription service and will automatically renew your account each year unless instructed in writing to cancel the service.

HOW DO I CANCEL MY STREAM-TUBE ACCOUNT?

Stream-tube accounts may only be cancelled after the minimum 12 month / 1 year subscription period is honoured. All cancellations must be sent in writing to support@stream-tube.com. There Is a 31 day cancellation period, and your payment method will no longer be debited after the 31 day cancellation period.

Should you require further information regarding our terms and conditions, please contact Stream-tube by email:

@: support@stream-tube.com

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